Hope Ignites

Technology Services

Technology Services Status Page

The Status Page provides real-time updates on the availability and performance of our core systems and services. Users can quickly check whether tools like email, OneDrive or Hopeforce are operating normally or experiencing issues. This page helps keep everyone informed and minimizes disruptions by offering timely alerts and resolution updates.

Hope Ignites App Launcher

Discover the new Hope Ignites App Launcher — your centralized hub for seamless access to all Hope Ignites applications. Say goodbye to scattered links and hello to simplicity with this one-stop shop designed to streamline your workflow and keep everything you need just a click away.

Contact Us:

The Network Helpdesk is staffed Monday – Friday from 8:30 am to 4:30 pm central time.

To reach us by phone please call:
(314) 298-1250 option 6

Salesforce Support:

Did you know that you can open a case directly from Salesforce? Find out how using the links below:

Vatterott Training Institute:

Helpful articles and more training resources can be found on the Vatterott Training Institute.

Remote Support Session

We utilize an application called AnyDesk for remote support. If you are speaking with a help desk representative and have been directed here, please select your operating system from the right to download AnyDesk Remote Support. Once the application loads provide the session code to your support representative.